Data Protection – Delta System Solutions

Privacy Policy

The following data protection declaration applies to the use of our online offer www. deltasystem-solutions.com (hereinafter “website”).

We attach great importance to data protection. The collection and processing of your data is collected and processed in compliance with the applicable data protection data protection regulations, in particular the German Data Protection Regulation (DSGVO).

For a German version of this data protection policy please follow this link to Datenschutzerklärung.

1 Person responsible

The person responsible for the collection, processing and use of your personal data within the meaning of Art. 4 No. 7 DSGVO is

Delta System Solutions GmbH

Allacher Straße 167

80997 München

Deutschland

Tel.: +49 (0) 89 9263 3695

E-Mail: info@delta-system-solutions.com

If you wish to object to the collection, processing or use of your data by us in accordance with these data protection provisions as a whole or for individual measures, you can address your objection to the person responsible.

You can save and print out this data protection declaration at any time.

2 General purposes of processing

We use personal data for the purpose of operating the website and for:

Collection and processing in the context of the fulfilment of contractual obligations –
We collect and process your personal data in the context of the initiation of a contractual relationship and for the fulfilment of our contractual obligations towards you (Article 6 (1) lit. b DSGVO). For example, we process your contact data in the context of the enquiry in order to be able to contact you personally, as requested.

Processing on the basis of a legitimate interest –
In addition, we process your personal data insofar as this is necessary to protect the legitimate interests of the company Delta System Solutions GmbH or a third party (Article 6 (1) (f) DSGVO). This is particularly the case insofar as this is necessary for the assertion of legal claims and defence in legal disputes. For the further development of our services and products as well as for statistical purposes, we may process your data in anonymised form.

Collection and processing based on your consent –
Furthermore, your personal data will be collected and processed if you have expressly agreed (consented) to this in advance (Article 6 (1) a DSGVO).

3 What data we use and why

3.1 Hosting

The hosting services we use are for the provision of the following services: infrastructure and platform services, computing capacity, storage space and database services, security services and technical maintenance services, which we use for the purpose of operating the website.

In this context, we, or our hosting provider, process inventory data, contact data, content data, contract data, usage data, meta data and communication data of customers, interested parties and visitors to this website on the basis of our legitimate interests in the efficient and secure provision of our website pursuant to Art. 6 (1) sentence 1 f) DSGVO in conjunction with Art. 28 DSGVO. Art. 28 DSGVO.

⎯ Language settings

⎯ Search terms entered

⎯ Frequency of page views

⎯ Use of website functions

3.2 Access data

We collect information about you when you use this website. We automatically collect information about your usage behaviour and your interaction with us and register data about your computer or mobile device. We collect, store and use data about every access to our website (so-called server log files). The access data includes:

⎯ name and URL of the accessed file

⎯ Date and time of the retrieval

⎯ amount of data transferred

⎯ Message about successful retrieval (HTTP response code)

⎯ browser type and browser version

⎯ Operating system

⎯ Referer URL (i.e. the previously visited page)

⎯ websites accessed by the user’s system via our website

⎯ Internet service provider of the user

⎯ IP address and the requesting provider

We use this log data, without assigning it to you personally or otherwise profiling it, for statistical evaluations for the purpose of operating, securing and optimising our website, but also to anonymously record the number of visitors to our website (traffic) and the extent and type of use of our website and services, as well as for billing purposes to measure the number of clicks received from cooperation partners, where applicable. This information allows us to provide personalised and location-based content and to analyse traffic, troubleshoot and improve our services.

This is also our legitimate interest according to Art 6 para. 1 p. 1 f) DSGVO.

We reserve the right to check the log data retrospectively if there is a justified suspicion of unlawful use based on concrete indications. We store IP addresses in the log files for a limited period of time if this is necessary for security purposes or for the provision of services or the billing of a service, e.g. if you use one of our offers. After termination of the order process or after receipt of payment, we delete the IP address if it is no longer required for security purposes.

IP addresses are also stored if we have a concrete suspicion of a criminal offence in connection with the use of our website. We also store the date of your last visit as part of your account (e.g. when registering, logging in, clicking links etc.).

3.3 Cookies

We use so-called session cookies to optimise our website. A session cookie is a small text file that is sent by the respective servers when you visit a website and is temporarily stored on your hard drive. This file as such contains a so-called session ID, with which various requests from your browser can be assigned to the common session. This enables your computer to be recognised when you return to our website. These cookies are deleted after you close your browser. They are used, for example, to enable you to use the shopping basket function across several pages.

To a lesser extent, we also use persistent cookies (also small text files that are stored on your terminal device), which remain on your terminal device and enable us to recognise your browser on your next visit. These cookies are stored on your hard drive and delete themselves after the specified time. They last between 1 month and 10 years. This enables us to present our offer to you in a more user-friendly, effective and secure manner and, for example, to display information on the site that is specifically tailored to your interests.

Our legitimate interest in using the cookies in accordance with Art 6 (1) p. 1 f) DSGVO is to make our website more user-friendly, effective and secure.

The following data and information is stored in the cookies:

– Session ID

When the cookie is activated, it is assigned an identification number and an assignment of your personal data to this identification number is not made. Your name, IP address or similar data that would enable the cookie to be assigned to you are not inserted into the cookie. Based on the cookie technology, we only receive pseudonymised information.

You can set your browser so that you are informed in advance about the setting of cookies and can decide on a case-by-case basis whether you want to exclude the acceptance of cookies for certain cases or in general, or that cookies are completely prevented. This may restrict the functionality of the website.

3.4 E-mail contact

If you contact us (e.g. by telephone or e-mail), we will process your details to process the enquiry and in the event that follow-up questions arise.

If the data processing is carried out for the implementation of pre-contractual measures, which are carried out in response to your enquiry, or, if you are already our customer, for the implementation of the contract, the legal basis for this data processing is Art. 6 para. 1 p. 1 b) DSGVO.

We only process other personal data if you consent to this (Art. 6 para. 1 p. 1 a) DSGVO) or we have a legitimate interest in processing your data (Art. 6 para. 1 p. 1 f) DSGVO). A legitimate interest is, for example, to respond to your email.

4 Storage period

Unless specifically stated, we only store personal data for as long as is necessary to fulfil the purposes pursued.

In some cases, legislation provides for the retention of personal data, for example in tax or commercial law. In these cases, we only continue to store the data for these statutory purposes, but do not process it elsewhere and delete it after the statutory retention period has expired.

5 Your personal rights affected by data processing

Under applicable laws, you have various rights in relation to your personal data. If you wish to exercise these rights, please send your request by e-mail or by post, clearly identifying yourself, to the address given in section 1.

Below you will find an overview of your rights.

5.1 Right to confirmation and information

You have the right to receive clear information about the processing of your personal data. (Article 15 DSGVO)

In detail:

You have the right to obtain confirmation from us at any time as to whether personal data relating to you is being processed. If this is the case, you have the right to request information from us free of charge about the personal data stored about you, together with a copy of this data. Furthermore, you have the right to the following information:

the purposes of processing;
the categories of personal data processed;
the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular in the case of recipients in third countries or international organisations;
if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration;
the existence of a right to rectification or erasure of personal data concerning you or to restriction of processing by the controller or a right to object to such processing;
the existence of a right of appeal to a supervisory authority;
if the personal data is not collected from you, any available information about the origin of the data;
the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and, at least in these cases, meaningful information about the logic involved and the scope and intended effects of such processing for you.

If personal data are transferred to a third country or to an international organisation, you have the right to be informed about the appropriate safeguards pursuant to Art. 46 of the GDPR in connection with the transfer.

5.2 Right to rectification of inaccurate data

You have the right to request us to correct and, if necessary, complete personal data relating to you. (Article 16 DSGVO)

In detail:

You have the right to request that we correct any inaccurate personal data relating to you without undue delay. Taking into account the purposes of the processing you have the right to request the completion of incomplete personal data, including by means of a supplementary declaration.

5.3 Right to deletion (“right to be forgotten”)

In a number of instances, we are obliged to delete personal data relating to you.

In detail: (Article 17 DSGVO)

Pursuant to Article 17(1) of the GDPR, you have the right to request that we erase personal data relating to you without undue delay and we are obliged to erase personal data without undue delay if one of the following reasons applies:

the personal data are no longer necessary for the purposes for which they were collected or otherwise processed.
you revoke your consent on which the processing was based pursuant to Art. 6 para. 1 sentence 1 a) DSGVO or Art. 9 para. 2 a) DSGVO and there is no other legal basis for the processing.
you object to the processing pursuant to Art. 21 (1) DSGVO and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 (2) DSGVO.
the personal data have been processed unlawfully.
the deletion of the personal data is necessary for compliance with a legal obligation under union law or the law of the member states to which we are subject.
the personal data has been collected in relation to information society services offered in accordance with Article 8(1) of the GDPR.

If we have published personal data and we are obliged to erase it pursuant to Article 17(1) of the GDPR, we shall take reasonable measures, including technical measures, taking into account available technology and the cost of implementation, to inform data processors who process the personal data that you have requested that they erase all links to, or copies or replications of, that personal data.

5.4 Right to limit processing

In a number of cases, you are entitled to request us to limit the processing of your personal data. (Article 18 DSGVO)

In detail:

You have the right to request us to limit processing if one of the following conditions is met:

the accuracy of the personal data is contested by you, in a period of time which allows us to verify the accuracy of the personal data,
the processing is unlawful and you have rejected the erasure of the personal data and instead requested to limit the use of the personal data;
we no longer need the personal data for the purposes of processing, but you need the data to assert, exercise or defend legal claims; or
you have objected to the processing pursuant to Art. 21 (1) DSGVO, as long as it has not yet been determined whether the justified reasons of our company outweigh yours.

5.5 Right to data transferability

You have the right to receive, transmit or have us transmit personal data relating to you in machine-readable form. (Article 20 DSGVO)

In detail:

You have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format, and you have the right to transmit this data to another controller without hindrance from us, provided that

the processing is based on consent pursuant to Art. 6 para. 1 sentence 1 a) DSGVO or Art. 9 para. a) DSGVO or on a contract pursuant to Art. 6 para. 1 sentence 1 b) DSGVO and
the processing is carried out with the help of automated procedures.

When exercising your right to data transfer in accordance with paragraph 1, you have the right to have the personal data transferred directly from us to another controller, insofar as this is technically feasible.

5.6 Right of appeal

You have the right to object to lawful processing of your personal data by us if this is based on your particular situation and our interests in the processing are not overriding.

In detail:

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data relating to you which is carried out on the basis of Article 6 (1) sentence 1 e) or f) DSGVO; this also applies to profiling based on these provisions. We shall no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the assertion, exercise or defence of legal claims.

If personal data are processed by us for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling insofar as it is related to such direct marketing.

You have the right to object, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out for scientific or historical research purposes or for statistical purposes pursuant to Article 89(1) of the GDPR, unless the processing is necessary for the performance of a task carried out in the public interest.

5.7 Automated decisions including profiling

You have the right not to be subject to a decision based solely on automated processing – including profiling – which produces legal effects concerning you or similarly significantly affects you.

Automated decision-making based on the personal data collected will not take place.

5.8 Right to withdraw consent under data protection law

You have the right to withdraw consent to the processing of personal data at any time.

5.9 Right to complain to a supervisory authority

You have the right to lodge a complaint with a supervisory authority, in particular in the EU member state of your residence, place of work or place of the alleged infringement, if you consider that the processing of personal data concerning you is unlawful.

6 Data security

We make every effort to ensure the security of your data within the framework of the applicable data protection laws and technical possibilities.

We would like to point out that data transmission on the Internet (e.g. communication by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible.

To protect your data, we maintain technical and organisational security measures in accordance with Art. 32 DSGVO, which we continually adapt to the latest technological standards.

We also do not guarantee that our offer will be available at certain times; disruptions, interruptions or failures cannot be ruled out. The servers we use are carefully backed up on a regular basis.

7 Disclosure of data to third parties, no data transfer to non-EU countries

In principle, we only use your personal data within our company.

If and insofar as we involve third parties within the framework of the fulfilment of contracts (such as logistics service providers), they will only receive personal data to the extent that the transfer is necessary for the corresponding service.

In the event that we outsource certain parts of data processing (“commissioned processing”), we contractually oblige commissioned processors to use personal data only in accordance with the requirements of data protection laws and to ensure the protection of your personal rights.

Data transfer to entities or persons outside the EU outside the case mentioned in this statement in point 4 does not currently take place.